Here is a walkthrough of our night-time epilepsy monitoring service. This service is for people who have tonic-clonic seizures or their carers. It is a more reliable service than relying on agency waking nights staff & the cost is significantly lower.

How the service works

  • At our clients’ home we install a high-resolution CCTV camera with infra-red night-vision and audio. This passes data over a secure, encrypted connection (just like your bank uses) to our monitoring service.
  • Staff at our monitoring centre are DBS checked and are all trained in epilepsy – their epilepsy training is always kept current.
  • Our monitoring staff are directly supported by a specialist epilepsy nurse who is immediately available to provide telephone support directly to clients, if needed.
  • The CCTV data is constantly monitored by TWO staff members independently of each other.
  • As soon as seizure activity is confirmed, calls are placed to the clients’ home, (typically to the landline, then to mobile numbers until the call is answered). The first call is placed within seconds of the seizure starting. If no calls are answered we dial 999.
  • The following day, the client (or their carer) calls the monitoring centre and confirms the seizure. The CCTV footage is encrypted and shared with the client. The footage can be shown to medical professionals providing a first-hand experience of the seizure and allowing a more accurate diagnosis.
  • Each confirmed seizure automatically creates a diary entry. Information can be added to the diary by the client regarding the type of seizure, duration, severity, etc. and from this it can clearly be seen if any seizure parameters are changing (indicating that the condition might require medical advice and perhaps leading to an adjustment in medication).

Equipment & Infrastructure

  • At our offices we have ultra-high-speed communications, backup communications, servers, backup servers, backup power supplies and backup people!
  • This service is designed to stay running whatever happens. If, however, something does fail (e.g. there is a power cut at the clients house) then we will always call to advise that the monitoring service has been suspended and will call again to advise when it has been resumed.
  • At the clients home we have reliable CCTV equipment backed by a three-year manufacturers’ warranty & a builtin firewall to encrypt the video
    • Optionally, a UPS (Uninterrupted Power Supply) can be installed to protect the power supply to the infrared camera & firewall to ensure the connection stays running even if the power fails.
    • In addition, if the broadband connection in your location is unreliable we can also optionally supply equipment with a mobile plugin
    • These options are available at an additional charge.
Close Menu
Just Before you go!Follow us on Social Media For Updates & News
Follow Epiview on Twitter for updates about nighttime epilepsy monitoringFollow Epiview on Facebook for updates about nocturnal epilepsy monitoringFollow Epiview on Instagram for updates about nighttime epilepsy monitoringYouTubeFollow Epiview on LinkedIn for updates about nighttime epilepsy monitoring

Follow us on our social media, we will also post a few bits that aren't just news!

Thanks for visitingIf you would like to subscribe to our service please use this exclusive special offer for our referral partners

Please click the button below & provide us with your contact details.

To start your message please use the special code: 4nights!2020

This will allow you to get 4 nights monitoring cover per week for the price of 3 nights. This offer is only valid for new subscriptions for private users (self-funding).

This offer is exclusively for our referral partners in the UK & Europe, please note that we plan to expand our services overseas in the very near future.

If you are from outside the UK or Europe, you can still register your enquiry but you will be put on a waiting list.