Combatting Coronavirus in Care Homes, Supported Living & Housing Associations

Combatting Coronavirus in Care Homes, Supported Living & Housing Associations

Frequently Asked Questions about using Epiview systems during COVID-19 outbreak Find Out More

Whilst not designed to directly combat the spread of COVID-19 in Care Homes or Supported Living Accomodation. Our solution will allow carers to monitor rooms remotely either day or night and will have a significant effect on business continuity in the care sector as the coronavirus crisis deepens.

Bruce Maclean – Epiview

The coronavirus outbreak is a constantly developing situation.

Currently, the UK is still using a containment strategy to control the outbreak. The Chief Medical Officer has raised the risk level for the public from low to moderate.

This strategy could start to have a significant effect on care homes where staff need to self-isolate as a result of coming into contact with people who have visited countries or areas at risk of coronavirus infection. Including people visiting relatives in homes or supported accommodation.

The latest advice from the NHS
including latest list of countries & areas at risk

NHS.co.uk 10th March 2020

Whilst care homes have procedures in place to deal with infectious outbreaks as required by the CQC (Care Quality Commission), losing staff who have to self-isolate because of coronavirus, will stress even the most thorough business continuity planning. Find Out More

Should it be necessary the governments’ strategy will change to delay the spread of the coronavirus.

This would include closing schools, cancelling large public events, like football matches or concerts. People would also be encouraged to work from home to reduce the chances of infection & transmission.
How staff working from home could still help safeguard residents

This is refered to as social distancing

It is this phase that will create the greatest risk in care homes & supported living accommodation.

Jump to FAQ to see how Epiview would work

The Final Phase in combatting coronavirus is mitigation

There would be widespread disruption, with emergency services adopting business continuity strategies. Parliament could be suspended, the army may be called onto the streets to assist emergency services. Enforced work from home rules could be put in place. Find Out More

Researching coronavirus

Throughout the outbreak, there will be research being carried out into ways to combat the virus but the indications are that any vaccines will take over 12 months to develop & make ready for public use. In effect, the virus is likely to remain active into the winter of 2020/2021.

Frequently Asked Questions

What is a VPN?

Virtual Private Network, is an end to end encrypted connection from a device to our data centre. The data shared is completely unusable if intercepted.

Can multiple locations be monitored?

Yes, we can create a flexible system to meet your requirements

Can we monitor other locations ourselves?

Yes, our data centre is in Kent, provided we have installed equipment in other locations they can be monitored via VPN

Could self-isolated staff be used to do the monitoring?

Yes, you would have to ensure you are not breaching data protection or self guarding issues but in a mitigation situation staff could monitor from home.

Can the system be used anywhere?

Yes, where there is a broadband connection (fixed line or 4G).

How can the system help combat coronavirus?

The system can not directly combat the virus but it can be used to limit transmission. By not having to open doors the risk of transmission from door handles is reduced. Also limiting face to face contact with residents will help to protect from the ongoing transmission of coronavirus. Monitoring can also be carried out remotely so staff who come into direct contact with residents can be monitored for the virus more effectively.

Is there a limit on the number of rooms you can monitor?

No, we have the capacity to monitor thousands of feeds, the main limitation will be broadband connection speed at the location being monitored & stability of power supplies.

We don’t want video recording can we still use the system?

Yes, we can provide you with just live video streams.

Some residents sleep with the lights off will it still work?

Yes, our cameras use infra-red light in zero or low light conditions but work just as well with a light source in the room

Where does your equipment come from will it be virus-free?

We purchase from suppliers in the UK so stock is normally stored prior to being shipped. At this time no special measures are required to disinfect equipment. We are able to quarantine stock if necessary.

We have a call bell system in place can this be integrated?

Yes, the system could be integrated, however, we need to protect our data centre from vulnerabilities, it may not always be possible to link systems that are vulnerable to attack.

We need a solution now, how quickly can you install your system?

Within approximately a week from order, it depends on the monitoring option you wish to use. Using your own staff is quicker, the training is easy to understand anyone who uses a smartphone would be able to use the system. If we are monitoring your cameras it will depend on availability but normally a week is long enough.

How much does it cost?

1. Monitoring a private camera installation is £7 per hour – Minimum 2 nights of 8 hours per week, the contract period is 3 months.
2. For self-monitoring systems there is a monthly fee per camera installed, the contract period is 3 months. Additional one-off costs for additional equipment purchases if required.

We are outside the UK & Europe can we still use the system?

Yes, our self-monitoring packages are available worldwide. There could be issues with shipping equipment to some countries but we are not aware of any yet.

We have residents who need waking nights carers can we use the system?

Yes, our monitored solution is designed as an alternative to waking nights carers for people who have tonic-clonic epileptic seizures in a private installation, the cost of using our system is lower than the hourly rate for an agency waking night carer & has better diagnostic capabilities. In a care environment, our system is used to immediately alert night staff with a low chance of false-positive alarms.